Return and Refund Policy

1. Returns:
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 30 days of receiving your order for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

2. Return Process:
To initiate a return, please contact our customer service team at arsfyshop@gmail.com to request a return authorization. Once your return request is approved, we will provide you with further instructions on how to return the item(s). Please note that the customer is responsible for return shipping costs unless the return is due to an error on our part.

3. Refunds:
Once your return is received and inspected, we will send you an email notification to inform you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2-7 days.

4. Exchanges:
If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange. We will process the exchange once we receive your returned item(s) and verify its eligibility for exchange.

5. Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.

6. Non-Returnable Items:
Certain items are not eligible for return or refund, including Digital and Personalized product. Please review the product description carefully before making your purchase.

7. Contact Us:
If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us. Our customer service team is here to assist you and ensure your satisfaction.